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IMPORTANT: Credit cards are accepted for orders up to $3,000 (Commercial Address Only) . For amounts exceeding this, please use an alternative payment method or contact support.

➡️ FOR A LIMITED TIME, WE’RE OFFERING A FREE 2-YEAR EXTENDED WARRANTY ON ALL ITEMS PRICED $2,000 AND ABOVE! ⬅️

IMPORTANT: Credit cards are accepted for orders up to $3,000 (Commercial Address Only) . For amounts exceeding this, please use an alternative payment method or contact support.

➡️ FOR A LIMITED TIME, WE’RE OFFERING A FREE 2-YEAR EXTENDED WARRANTY ON ALL ITEMS PRICED $2,000 AND ABOVE! ⬅️

Free Shipping on Selected Items

Primo PSM-40E Spiral Mixer

by Primo
SKU PSM-40E
Save $3,858.00 Save $3,858.00
Original price $12,860.00
Original price $12,860.00 - Original price $12,860.00
Original price $12,860.00
Current price $9,002.00
$9,002.00 - $9,002.00
Current price $9,002.00
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PRODUCT DESCRIPTION AND SPECIFICATIONS

The Primo PSM-40E Spiral Mixer

The Primo PSM-40E Spiral Mixer is a versatile and efficient machine designed for mixing dough in hotels, bakeries, and food-machining factories. With both manual and automatic controls, it offers two speed options for easy and safe operation. As the dough absorbs water, the machine adjusts temperature slowly, ensuring optimal consistency. Upgrade your baking game with this compact and reliable mixer.

  • Single motor 2 Speeds
  • Three phase
  • 4/5 bag flour
  • Ship weight: 265 kg

Touch-panel Controls

Put the ingredients into the bowl. Note: The bowl has to be filled to 55% capacity.

Automatic Controls

Switch on the power supply and set the mixer to either low (will run for 3-4 minutes) or high speed (will run for 7-8 minutes). Then put the “manual/automatic switch” into the automatic state (The “AUTO” light will become lit on the panel). After this is complete, press the “ON” button to turn the machine on.

Manual Control

Switch on the power supply, and press the “manual/automatic switch” to the manual state (the “manual” light becomes light on the panel). Press the “quick/slow switch” to run the machine at low speed, and press the “ON” switch to start mixing at low speed. To finish mixing the batter press the “quick” switch.

If you had turned on the face guard during mixing, then the machine would have stopped rotating. In this case, press the “INCH” switch to have the machine operational and allow for the dough to be taken out. Take out the dough after mixing, do not let the dough sit in the mixer for an extended period of time.

Manual-Switch Control

The machine has a manual switch on the left side, “1” is for the slow speed, “2” is for the quick speed and press the button beside the switch. When the machine is in manual operation, the power supply of the panel has to be turned off. If you want to use it again, switch on the power supply switch. The switch can be changed while the machine is mixing.

The machine has a slow or quick reverse function and can be used in blending the materials. When taking out the dough, the reversing function can’t be used.

At any time if this happens by accident, press the “Emergency Button” to stop the machine quickly to prevent any damage.

Notes

  • The mixer must be properly connected to a grounded electrical connection.
  • Don’t operate the mixer beyond the required capacity. When the capacity of water is below 55%, reduce the flour.
  • If using ice, the batch size must be reduced.
  • Do not put your hand into the bowl when operating the mixer.
  • Do not wear any loose clothing, or jewelry when operating the machine as it may get caught.

Maintenance

Once the dough has been taken out wipe the inside of the bowl and hook it with only a clean cloth and water. Remove any dough residue above the bowl with a clean cloth. Do not wash the area below the machine.

Wipe the panel with a damp cloth; do not use any harsh chemicals to clean the panel. Do not use nails or any hard objects to press the button. Washing the panel and switch with water will cause an electric shock.

Make sure the machine is on a stable surface, if the machine shakes adjust the feet in order to stabilize the mixer. Bearings must be greased every three months a time.

Easy Trouble and Solution

If the machine won’t start up:

  • Check the power supply, and check if the cord is loose.
  • Check the fuse, if it is burnt, please replace it.
  • Make sure the emergency button isn’t pressed.

The machine can’t work normally, the belt will sometimes become flexible and will cause the belt to slip, if this is the case just adjust the belt.

  • Safety guard, dough hook, kneading bar, and bowl are made of stainless steel.
  • Solid and sturdy construction.
  • The ability to knead both small and large quantities of dough perfectly.
  • The mixer can run in three modes.
  • Manual: the timers are disabled.
  • Semi-automatic: allows the mixer to operate only in 1st speed or 2nd speed.
  • Automatic: the machine automatically switches from 1st to 2nd speed and stops once the set time has elapsed.
  • The direction of bowl rotation can be reversed to facilitate dough removal.
  • Front and rear casters allow for easy movement
  • Standard components: Telemecanique, Italian timer.
  • The length of power cord is 8.5 ft (2.7 m)
  • Single motor 2 Speeds
  • 4/5 bag flour
  • Ship weight: 265 kg

Warranty:

Two years parts, one-year labor exclusive of wear items (except model PSM-160). Note: Specifications subject to change without notice

Specifications
Equipment Type Spiral Mixer
Brand Primo
Model PSM-40E
Flour Capacity 1-20 Kg (2.2-44 lbs)
Dough Capacity 1.6-32 Kg (3.5-71 lbs)
1st Speed 1.6 Kw (2.1 HP) 110 Rpm
2nd Speed 3.3 Kw (4.4 HP) 230 Rpm
Bowl Motor 0 HP, 23/11 Rpm
Voltage 208V/60/3 7.1 Amps
Dimensions
Width 36"
Height 48.5"
Depth 24"
Shipping Weight 550 lbs.
Read more

All products are covered with a Standard Manufacturer's Warranty, which varies from 1 Year up to 5 Years for Parts and Labor.

We offer an extended warranty provided by a 3rd part company CPS.

Contact us to get more information.

Call: 386-260-5002

Free Domestic Commercial Delivery and Customer Pickup (Warehouse)

We offer FREE delivery on selected equipment to any business within the 48 States of America. Except Hawaii, Alaska, Puerto Rico & Canada.

Free Shipping to Businesses Address

Free Shipping promotions are valid for the 48 States of the United States only and do not apply to shipments to Hawaii, Alaska, Puerto Rico & Canada. 

Do you ship to a non-business address?

Yes, we ship to both residential and business addresses.
Please note the fees applied for residential addresses and freight accessories.

Below are the rates:

Residential Address:   $75
Liftgate Service:          $75
Inside Delivery:           $50

How to change a delivery address?

Please contact our customer support team to manually update the information. Note, that once the item is shipped we will not be able to update the delivery address. 

How many days to receive an order?

We process orders in 1-2 business days, it may take 4-7 days for the package to get delivered depending on the freight company. 

Freight DamageThe consignee MUST check the cargo and if any damage is on the pallet, or packaging, refuse the cargo before signing the Bill of lading. If there are any signs of damage or issues with the shipment make sure to note it on the Proof of Delivery (POD).

Freight damages must be reported to us within 48 hours from the receipt date. Make sure to provide type of damage, piece count, model number, and include some pictures when getting in contact with us to claim freight damages.

Freight delivery Incomplete or re-routingIf the carrier cannot complete the delivery for missing contact, wrong address provided, or any other reason, the customer will be charged a 25% restocking fee and all shipping return costs (full pricing quoted by the carriers). If the customer wants to change the delivery address, all the re-routing or re-consignments, storage, and related fees will be charged to the customer. 

It is important to communicate with our support line if any shipping or delivery issue arise. 

How to return an item?

We accept the return of a product that is not used, non-customized of up to 7 days from the receipt of order. Returns after 7 days  are not accepted.  Items must be returned unused, in original packaging Custom built products such as ranges with special options or built to order products cannot be canceled or returned as these will be custom built to order specifically for you. You will be sent a Special Order disclaimer to approve if your equipment is non-returnable.   We cannot accept returns of used or damaged equipment.  

Refusal of damaged shipment is not considered a return, please refuse any shipment that arrives with unacceptable damage

Return shipping should be paid by buyer unless it is refused due to damage. If your product arrived crated, it must be returned crated in order to ensure that it arrives safely. Free shipping offers do not apply to return shipping. Performance issues must be remedied through a warranty and shall not be used as a basis for non-payment. All equipment should be inspected for damage and if the damage is found, refuse it.

Return process:

  1. You let us know that you would like to make a return.
  2. We provide you with an Return Authorization (RA) Number and the warehouse address where the item will be restocked.
  3. You ship the product back in its original packaging along with the RA number written on the shipment
  4. The item arrives in the warehouse and is inspected upon arrival
  5. You are refunded back to the original payment method used to make your purchase

You will be refunded your product purchase price minus the original shipping cost and the restocking fee which can range from 25% - 35% depending on the product purchased

Special Order and Built-to-Order Equipment

Special Order or built-to-order items that are not stocked are not returnable as these items will have been made specifically for you. We ask that any buyers be sure of their purchase before they buy, as returns or cancellations would be expensive and impractical. Please take measurements and review the specs of your item before you order.

COM (change of mind) Return Policy

The product must be unopened and in brand-new condition, with the return to be organized by the customer. Once received and verified to be in the condition specified, the refund is only of the item value minus 25% - 35% restocking fee (not including initial shipping). An additional return charge, which is the same cost as that of initial shipping, will be deducted from the refund on returns due to a delivery failure caused by customer error. For the health and safety of our staff and other customers, we cannot accept personal-use items returns.

When can I get my refund?

As soon as the returned item is received, a special team will evaluate the item to assess the restocking fee amount. We process refunds within 3-5 business days from the date the item is received. 

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What our customers are saying:

Outstanding service, from my first call up to my order delivery, superb service and great products.

Justin - Bar Owner

Amazing customer service. They really made sourcing equipment a breeze. I'm thankful to Amanda and her team.

Sally - Cafe Owner

Reliable and efficient. Made our procurement process much easier and more affordable.

Maria - Restaurant Owner

Lowest prices indeed! Outfitted my coffee shop under budget. I am recommending Top Restaurant Supplies.

Peter - Coffee House Owner

Unbelievable range found the exact coolers and displays needed for our grand opening!

Mike - Restaurant Owner